Getting Help from Torzon Market Support
At Torzon Market, our support team is available 24/7 to assist with account issues, technical difficulties, or security concerns. Whether you’re facing login problems, transaction disputes, or suspect phishing scams, we’re here to help. Follow these steps to get prompt assistance:
- Access the Support Portal: Log in to Torzon Market via Tor Browser using the official onion link and navigate to the support section.
- Submit a Support Ticket: Provide detailed information about your issue, including screenshots if applicable, to help us resolve it quickly.
- Check Common Issues: Review our troubleshooting tips below for quick fixes to login, 2FA, or connection problems.
- Monitor Your Ticket: Check your ticket status regularly and respond to any follow-up questions from the support team.
- Follow Security Practices: Ensure your account is secure by enabling 2FA and following our security tips.
- Report Phishing: If you suspect a phishing attempt, contact support immediately and refer to our phishing protection guide.
Troubleshooting Common Issues
| Issue | Recommended Action |
|---|---|
| Login Failure | Verify credentials, reset password, check 2FA settings |
| Tor Connection Issues | Configure bridges in Tor Browser, check network |
| Transaction Disputes | Submit a support ticket with transaction details |
| Suspected Phishing | Report to support, verify onion link |
